We are pleased to announce we’ve officially opened our upstate NY location at 279 New Scotland Avenue! Stop in to experience our Wise Level rated store!

> What does IMEI/Serial Number mean and where do I find it?

A IMEI/Serial is a unique number assigned to each mobile device. We use this to be able to identify your device in the case of a warranty.

iPhone Users: Settings > General > About (Can’t access your phone? No worries, put “NULL”)

Android & other devices: Settings > About Phone

> Why do you need my password?

We may require your password to ensure that we can perform a thorough and accurate repair of your device, including diagnostic tests and access to certain features or settings. It’s important to note that if you choose not to provide your password, this may void your warranty, and we cannot guarantee the success of the repair. Please be assured that we have strict privacy policies and procedures in place to protect your personal data, and we will not share your information with anyone.